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What are our credit union customers saying?

First West Credit Union                                                                                                                                                                                           Jean Crowe, Relationship Marketing Specialist

Jean joins us to explain why First West Credit Union selected RewardStream to provide their Referral Perks(TM) referral marketing solution to their three credit union brands.

Jean talks about the needs of their program, and how the RewardStream system helps them achieve their goals.

Key Benefits for Credit Unions

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Referrals attract younger members — ages 18 to 24.

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Fully measure ROI for every marketing dollar spent.

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Identify target market efficiently; members tend to refer people similar to themselves.

Why Choose a Credit Union Referral Program with RewardStream?

True Word of Mouth – Online and Offline

Spark supports all social media and online communication channels, plus the most popular and highest converting channel—verbal referrals. Whether chatting over coffee, on the web, or at the office, your members can share referrals and their friends can receive referral rewards when the timing is right for them.

Mobile Access Across all Devices

We deliver a seamless consumer experience from any screen—be it desktop, laptop, tablet, or smartphone. No matter what type of device, our refer-a-friend program layout will adjust to provide the optimal user experience, dynamically moving CTAs and driving higher conversions on referrals.

Credit Union Expertise

Whether it is knowing the balance of security with ease of use or the precise timing of campaigns to maximize member referrals, RewardStream’s experience with Credit Union Referral Programs provides unmatched understanding of the specific needs of the Credit Union market.

Understanding the Happy Referral Path for Credit Union Members

RewardStream Credit Union Referral Program: The Happy Referral Path

01: Register

The Credit Union member registers online.

02: Referral

The member makes a referral to a friend or contact.

03: Accept Offer

The friend of contact (lead) accepts the offer either online or even offline. The lead registers at the website of the Credit Union.

04: Sign Up

The lead signs up for a new account.

05: Confirmation

The lead confirms the new account sign up.

06: Reward

Both the referrer and lead earn rewards and the process begins with a new lead!

“The average age of the new members from our referral program are ten years younger than our membership average.”